Last updated: [18/07/2026]
Sweet Toothy Cravings (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains what information we collect when you use our website, why we collect it, and what your rights are under UK data protection law (the UK GDPR and the Data Protection Act 2018).
Who we are
Sweet Toothy Cravings is a fun food machine and bouncy castle hire business based in London, UK.
- Website: www.sweettoothycravings.co.uk
- Email: Sweettoothycravings@hotmail.com
- Phone: +44 7933 262226
If you have any questions about this policy or how we handle your data, contact us using the details above.
What information we collect
When you fill in the contact form on our website, we collect:
- Your name
- Your email address
- Any information you include in your message
If you contact us directly by email or phone, we’ll also hold whatever details you choose to share with us (for example, your event date, location or the services you’re interested in).
We may also automatically collect basic technical information through our website host and any analytics tools, such as your IP address, browser type and the pages you visit. This is standard for most websites and is used to keep the site secure and running properly.
Why we collect it and our legal basis
We use your information to:
- Respond to your enquiry and answer your questions
- Provide you with a quote and arrange your booking
- Contact you about your event
Our legal basis for this is legitimate interest — we need your details to reply to you and provide the service you’ve asked about. If you contact us to book an event, we also process your data to fulfil our contract with you.
We will not use your details for marketing or add you to any mailing list unless you’ve clearly agreed to it.
Who we share your data with
We don’t sell your data to anyone. We only share it with trusted service providers who help us run our business, such as:
- Our website hosting provider [Hostinger]
- Our email provider
These providers only process your data on our behalf and are required to keep it secure.
How long we keep your data
We keep enquiry and booking information for [e.g. 24 months] after your last contact with us, so we can respond to any follow-up questions or repeat bookings. After that, we securely delete it. If you’d like us to remove your details sooner, just ask.
Cookies
Our website uses cookies to help it function correctly and to understand how visitors use the site.
Our website only uses cookies that are strictly necessary for it to work properly. These don’t track you or collect marketing information.
Your rights
Under UK data protection law, you have the right to:
- Ask what personal data we hold about you
- Ask us to correct any inaccurate details
- Ask us to delete your data
- Object to us using your data
- Ask us to restrict how we use it
- Request a copy of your data
To exercise any of these rights, email us at Sweettoothycravings@hotmail.com. We’ll respond within one month.
Complaints
If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator:
- Website: www.ico.org.uk
- Phone: 0303 123 1113
We’d appreciate the chance to sort out any concerns first, so please do get in touch with us before contacting the ICO.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.